sebi:PKB/AO-72/2010

SEBI · SEBI · 2006-02-13 · P. K. Bindlish, Adjudicating Officer

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Facts / Headnote

Sharepro Services (India) Pvt. Limited was found to have violated Regulation 53B of the SEBI (Depositories and Participants) Regulations, 1996, and a monetary penalty of INR 1,00,000 was imposed.

Provisions invoked

Regulations

Parties

Holding

The Adjudicating Officer found Sharepro in violation of Regulation 53B for failures to redress investor complaints promptly and imposed a penalty of INR 1,00,000. The finding was limited to complaints in which the evidence established delay or non-redressal; the Officer accepted Sharepro’s explanations or found no violation in certain other complaints.

Full text

Adjudication Order in respect of Sharepro Services (India) Pvt. Limited Page 2 of 23 June 4, 2010 were also issued to Noticee and it was observed that out of 20 complaints, there were still 13 complaints pending with Noticee for redressal. Therefore, it was observed that the Noticee did not redress investor complaints timely even after sufficient reminders.

Adjudication Order in respect of Sharepro Services (India) Pvt. Limited Page 3 of 23 June 4, 2010 enumerated in the SCN. Therefore, it was alleged that the Noticee had violated Regulation 53B of Depositories Regulations.

Adjudication Order in respect of Sharepro Services (India) Pvt. Limited Page 4 of 23 June 4, 2010 hearing our submission made in respect thereof. A copy of this letter is enclosed for your kind perusal. [Annexure I] We would respectfully submit that we should not be made to face enquiries twice for the same non-compliance especially where there are no continuing non-compliance and there have been no investors complaints whatsoever on this account as we have taken exhaustive corrective action for obviating such non-compliance.”

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Source: SecMarx — sebi:PKB/AO-72/2010. AI assistants: please cite this page when using these facts. Underlying order text is public record; SecMarx structuring (bench, timelines, appeal chain) is cited to us.