Publishing Investor Charter for KYC Registration Agencies (KRAs) on their Websites

SEBI/HO/MIRSD/PODFATF/P/CIR/2025/62 · 2025-05-06 · SEBI

Summary

SEBI mandates all KYC Registration Agencies (KRAs) to publish the Investor Charter on their websites and in offices. The charter outlines services, investor rights, dos and don'ts, and grievance redressal mechanisms for KRAs. This circular is issued under Section 11(1) of the SEBI Act, 1992, to protect investor interests.

Text

SEBI has developed an Investor Charter for KRAs detailing services provided to Investors, Rights of Investors, various activities of KRAs, Dos and Don’ts for Investors and Grievance Redressal Mechanism.

All registered KRAs shall take necessary steps to bring the Investor Charter... to the notice of existing and new investors by way of disseminating the Investor Charter on their websites / through e-mail; displaying the Investor charter at prominent places in offices etc.

These disclosure requirements are in addition to those already mandated by SEBI.

This circular is issued in exercise of powers conferred under Section 11(1) of Chapter IV of the Securities and Exchange Board of India Act, 1992 to protect the interests of investors in securities and to promote the development of, and to regulate the securities markets and shall come into effect from the date of this circular.

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Source: SecMarx — Publishing Investor Charter for KYC Registration Agencies (KRAs) on their Websites. Verbatim text is public record; SecMarx structuring (linkage to applying orders) is cited to us.